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Kazakov, Sergey

Economía y Dirección de Empresas / Universidad de Alcalá

Publications

Improving guest satisfaction by identifying hotel service micro-elements failures through Deep Learning of online reviews

  • Sergey Kazakov
  • Pedro Cuesta-Valiño
  • Vera Butkouskaya
  • Daniel Muravsky

Management Letters / Cuadernos de Gestión (p. 71-88) - 2025

Editor: Instituto de Economía Aplicada a la Empresa

10.5295/cdg.242191sk View at source

  • ISSN/ISBN 1131-6837

The role of AI as an unconventional salesperson in consumer buying decisions, satisfaction and happiness

  • Pedro Cuesta-Valino
  • Sergey Kazakov
  • Patricia Duran- ´ Alamo
  • Pablo Gutiérrez-Rodríguez

European Research on Management and Business Economics (p. 40-53) - 2025

Editor: Asociación Española de Dirección y Economía de la Empresa (AEDEM)

10.1016/j.iedeen.2025.100278 View at source

  • ISSN/ISBN 2444-8834

Internal Market Orientation and Its Impact on Social and Business Purpose Fulfilment in Organisations

  • Cuesta-Valiño,P.
  • Kazakov,S.
  • Loranca-Valle,M.C.
  • Penelas-Leguía,A.

Business Strategy and Development - 1/09/2025

Editor: John Wiley and Sons Inc

10.1002/bsd2.70209 View at source

  • ISSN/ISBN 2572-3170

Conversing in the shadow of echoes – a scale development and validation of the dark side of organizational internal communication

  • Anand, A.
  • Sinitsyna, E.
  • Takács, S.
  • Kazakov, S.

European Business Review (p. 82-115) - 2/01/2025

Editor: Emerald Publishing

10.1108/ebr-01-2024-0027 View at source

  • ISSN/ISBN 0955-534X

The impact of corporate social responsibility on customer loyalty in hospitality business

  • Cuesta-Valiño, P.
  • Kazakov, S.
  • Penelas-Leguía, A.
  • Gutiérrez-Rodríguez, P.

Quality and Quantity (p. 2163-2181) - 1/06/2024

Editor: Springer Science and Business Media B.V.

10.1007/s11135-023-01749-x View at source

  • ISSN/ISBN 1573-7845

Sectorial evaluation and characterization of internal marketing orientation through multicriteria analysis

  • Muñoz, M.M.
  • Kazakov, S.
  • Ruiz-Alba, J.L.

Operational Research - 1/06/2024

Editor: Springer Science and Business Media Deutschland GmbH

10.1007/s12351-024-00835-8 View at source

  • ISSN/ISBN 1866-1505

The impact of omnichannel integrated marketing communications (IMC) on product and retail service satisfaction

  • Butkouskaya, V.
  • Oyner, O.
  • Kazakov, S.

Journal of Economics, Finance and Administrative Science - 2023

Editor: ESAN University

10.1108/jefas-09-2022-0237 View at source

  • ISSN/ISBN 2218-0648

The Role of Internal Communication on Employee Outcomes: A Review and Direction

  • Sinitsyna, E.
  • Anand, A.
  • Dumazert, J.-P.
  • Kazakov, S.

FIIB Business Review - 2023

Editor: Sage Publications India Pvt. Ltd

10.1177/23197145231209643 View at source

  • ISSN/ISBN 2455-2658

The effects of the aesthetics and composition of hotels’ digital photo images on online booking decisions

  • Cuesta-Valiño, P.
  • Kazakov, S.
  • Gutiérrez-Rodríguez, P.
  • Rua, O.L.

Humanities and Social Sciences Communications - 1/12/2023

Editor: Springer Nature

10.1057/s41599-023-01529-w View at source

  • ISSN/ISBN 2662-9992

The impact of information and communication technology and internal market orientation blending on organisational performance in small and medium enterprises

  • Sergey Kazakov
  • José Luis Ruiz Alba
  • Marıa M. Muñoz

European journal of management and business economics (p. 1-23) - 2021

Editor: Academia Europea de Dirección y Economía de la Empresa, AEDEM

  • ISSN/ISBN 2444-8494

This researcher has no books.

The Application of Artificial Intelligence in Recruitment, Training and Employee Onboarding HR Practices

  • Cuesta-Valiño, P.
  • Kazakov, S.
  • Henche, B.G.
  • Núñez-Barriopedro, E.

Contributions to Management Science (p. 213-227) - 2024

Editor: Springer Science and Business Media Deutschland GmbH

10.1007/978-3-031-58704-7_13 View at source

  • ISSN/ISBN 2197-716X

This researcher has no conferences.

This researcher has no working papers.

This researcher has no technical reports.

This researcher has no research projects.

This researcher has no supervised thesis.

This researcher has no patents or software licenses.

Last data update: 11/9/25 3:13 PM