Salgado Quezada, Maricela maricela.salgado@urjc.es

Publications

Driving organisational change in SMEs using service design

  • Salgado, Maricela
  • De Castro Martinez, Maria Valeria
  • Marcos Martinez, Esperanza
  • Lopez-Sanz, Marcos
  • Martin-Pena, Maria Luz;

Journal of Service Theory and Practice (p. 701-736) - 26/8/2022

10.1108/jstp-08-2021-0174 View at source

  • ISSN 20556225

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Last data update: 7/14/23 1:56 PM