University and Quality Systems. Evaluating faculty performance in face-to-face and online programs: A comparison of Likert and BARS instruments - Matosas-Lopez, Luis; Leguey-Galan, Sonsoles; Regana, Cristobal Ballesteros; Piris, Noelia Pelicano (IJERI-INTERNATIONAL JOURNAL OF EDUCATIONAL RESEARCH AND INNOVATION, 2024)